These terms & conditions (the “T&C” or “Terms”) govern your access and use of our Website and services at Paper-Checker.com (the “Website”). Please read them carefully.

The Website is owned and operated by System Technology Online Spain SL., Calle Pintor Pérez Gil 2, b.46 03540, Alicante, Spain.

By submitting the order form or payment, you confirm that you have fully read, understood and agree to be legally bound by these Terms and Conditions, which form the entire agreement between Paper-Checker.com and you.

We use different tracking technologies to offer our clients customized content, calculate the number of visitors, determine their location, and analyze traffic. For more information, go to our Privacy Policy.

Basic Principles

To ensure that our policy complies with the GDPR and that you know your rights, we have created a detailed summary highlighting the key principles we adhere to.

• We neither gather nor disclose customers’ private data without their agreement.
• We do not amass the personal information of those under 13.
• We amass cookies in a way that will not reveal any pieces of personal information.
• We gather personal details when users create accounts on our website, sign up for newsletters, use the services provided by our partners, buy insurance policies via our resource, or contact us using the online form on one of our web pages.

In each case, we ask our clients for permission to collect their details. Using clients’ names, email addresses, or phone numbers does not contradict the main points of the GDPR and regulations relating to a specific country relevant to the Paper-Checker.com network.

Subscription to Newsletters

Our customers can sign up for our newsletters by using the sites belonging to our network. The newsletters include information about our website, Paper-Checker.com, partners, and offers. Customers can receive newsletters if they are signed up for this option and their email address is valid.

Personal information gathered during the registration process will be used for email communication. No third parties except email providers will be supplied with the collected data. One can unsubscribe from our newsletters anytime by clicking the link in the received emails. Paper-Checker.com and its email provider can store particular personal details to record the number of those unsubscribed from our newsletters. Users unsubscribed from our mailing lists can ask to delete any retained personal data. In this case, it is mandatory to send an email to us.

Communication via the Webpage

To contact us, one can use a specific form presented on the website. In this case, personal information is accumulated automatically to reach out to users. The collected private contacts are not disclosed to anyone.

Removal of Personal Information

The company should store users’ personal information for the period necessary to achieve the storage goal or that determined by US laws, European legislation, or other pertinent regulations. Once this period expires, the private details are removed according to the law.

Your Personal Account

Depending on users’ location, they may be able to access and delete their personal details.

Users’ Rights

1. Confirmation Right

Every user has the right to get confirmation about processing their personal data. To use this option, one must send their request to an email indicated on the website.

2. Access Right

Users have the right to know what their personal information is stored and receive a copy of the mentioned data. Additionally, according to the European laws, users are granted access to the following data:

• The aim of processing data;
• The type of gathered information;
• The recipients whom the data will be revealed to, addressees in international corporations and third countries;
• The time frame within which the data will be accumulated (if known);
• Awareness of the right to ask the service provider to remove their personal information or use it in a limited way;
• The right to make a complaint;
• The knowledge about computerized decision-making and the consequences of processing users’ data.

Moreover, users have the right to know whether their personal details are supplied to a third party and what measures are taken to protect them.

3. Rectification Right

Customers can ask the service provider to correct their inaccurately indicated personal details. Clients have the right to ask the company to complete any incomplete information about them.

4. Right to Be Erased

According to European legislation, every data subject can request the agency to delete their contacts immediately if the data processing is no longer needed or one of the following cases occurs:

• Personal details are unnecessary due to the aim they have been gathered with;
• Users withdraw their agreement to process their personal information, or there are no legal conditions to continue its processing;
• Users are against processing of their data if there are no juridical conditions for it;
• The time frame within which the data will be accumulated (if known);
• The collected information has been processed illegally;
• Personal information has to be removed in accordance with the respective regulations;
• Users’ details concerning the offers made by the information society services have been gathered.

If one firmly intends to ask the company to erase their data, a request must be sent to the email address provided at Paper-Checker.com. The company staff will inform users about data removal immediately.

Suppose customers’ private details have been made available to everyone, and the data subject requests to delete them. In that case, the company must inform its partners about customers’ intentions and erase any personal contacts if their processing is no longer required. Our employees will take all the necessary steps to delete users’ personal data in each situation.

5. Right to Limits Processing

Users can ask the company to restrict the processing of their data if:

• The accuracy of information is opposed by the user, which stimulates the company to confirm the accuracy of the given data;
• The processing is illegal,l and the client asks not to delete but limit the use of their information;
• The service provider does not need to process consumers’ personal details anymore;
• Company interests jeopardize those of the users.
• Contact us immediately if any of the aforementioned cases are applicable.

6. Right to Cancel Data Processing

One can deny processing their data anytime. Contact us to inform about your decision.

Legal Interests of the Company and Third Party

When conducting our business, we aim to contribute to the well-being of our staff and partners.

Period of Storing Personal Information

Personal information can be stored within the statutory time after the termination of which it is removed.

We confirm that there are cases when customers have to provide their personal data due to a specific law or agreement condition. It may be required to make a contract proving that a customer gives us their personal data which has to be processed by our agency only.

Before providing personal data, the client must contact the company, which must, in turn, clearly state the reasons for using clients’ personal contacts.

Alterations to the Policy

Sometimes, some modifications to this policy may be introduced. Once you create an account on our website, you agree to stick to these terms and receive notifications about the made modifications.

Data Protection (Google and Facebook)

The website utilizes services such as HotJar, Google Adwords, Google+ and Google Analytics. It also has links to Instagram, Facebook, and other social networks. Each third party has its own policies on protecting and processing data.

User Agreement

Paper-Checker.com (the “Site”) and its services are maintained by System Technology Online Spain SL., Calle Pintor Pérez Gil 2, b.46 03540, Alicante, Spain, and offered to you, the user (“You”), conditioned upon your acknowledgment of the conditions and terms, and notices contained herein without modification (the “User Agreement”). By reading the information below, you (1) acknowledge that you have read, understand, and have the capacity and authority to enter into this User Agreement and (2) agree to follow all its terms and conditions.

You should review this User Agreement carefully. If You breach the User Agreement, Your authorization to use the Site may automatically terminate.

Scope of services. The Site offers plagiarism detection services (the “Services”) which allow you to check your papers for possible textual matches against Internet-available resources, ” Paper-Checker.com’s” own proprietary database, and databases licensed from other third parties. The Site is owned and operated by Paper-Checker.com, its subsidiaries, affiliates, licensors and/or vendors. These parties own all rights, all materials created by the Services, including the format of reports evaluating textual sources (“Reports”), and all related intellectual property rights. With the exception of the limited license granted below, nothing contained in this Agreement grants you any right, title, or interest in the Site or Services or any of “Paper-Checker.com’s” intellectual property or proprietary information. Any rights not granted to you by this User Agreement are reserved for Paper-Checker.com and/or its affiliates, vendors and licensors.

Papers submitted. Please note that papers submitted to the Site are not read or reviewed by any individuals but are only analyzed using the review and detection services of Paper-Checker.com.

License to use the services and the site. Paper-Checker.com grants you a non-transferable, non-exclusive license to use the Services and the Site solely for your personal and non-commercial use to obtain the Reports for which you have paid the applicable fees. No other license is granted by implication. You may not modify, transmit, display, publish, license, perform, copy, distribute, reproduce, create derivative works from, transfer, or sell any information or the Services from the Site without the prior written consent of Paper-Checker.com. You further agree not to cause or permit the disassembly, decompilation, recompilation, or reverse engineering of the Site or the Services. You may not remove any proprietary notices (e.g., copyright and trademark notices) of Paper-Checker.com from the Site, the Services, or Reports. Only you may use your password in accessing and using the Services. You must not share your password with anyone else.

Suspension. Paper-Checker.com may, at its sole discretion, suspend or terminate your access to the Site and the Services to (i) prevent damages to or degradation of the Services; (ii) comply with any regulation, court order, law, or other governmental requests; (iii) otherwise protect Paper-Checker.com from potential legal liability, or (iv) address a breach of this User Agreement.

Warranty disclaimer. The site, the services, and reports are provided on an “as is” basis, with all faults and “as available.” Paper-Checker.com and its licensors do not warrant that the site, the services, or reports will meet your requirements or that any reports, results or comparisons generated by the site will be complete or accurate. Paper-Checker.com does not warrant that access to the site or the use of the services or licensed programs will be uninterrupted or error-free or that defects in the site will be corrected. To the full extent permissible by law, Paper-Checker.com and its licensors disclaim all representations and warranties, express, implied or statutory, including, but not limited to, conformity to any representation or description, merchantability, quality of information, title, non-infringement and suitability to a particular purpose. The services are accessed and used over the internet. You acknowledge and agree that Paper-Checker.com does not operate or control the internet: (I) viruses, worms, trojan horses, or other undesirable data or software; and/or (ii) unauthorized users (e.g., hackers) may attempt to obtain access to and damage your data, computers, or networks. Paper-Checker.com shall not be responsible for such activities.

Limitation of liability. Neither Paper-Checker.com nor its licensors, suppliers, and their respective affiliates will be liable under any theory for damages of any kind (including, without limitation, direct, indirect, incidental, consequential, exemplary damages or damages resulting from lost profits, lost data, or business interruption) arising from your use of the site, reports, services or information contained within, however arising, even if Paper-Checker.com, its licensors, suppliers and their respective affiliates have been advised of the possibility of such damages. In any event, the aggregate liability of Paper-Checker.com, its licensors, suppliers, and their respective affiliates to you or any third party for all damages, losses, and causes of action (whether in contract, tort, including negligence, or otherwise) arising out of or in any way related to this user agreement shall not exceed the amount of fees, if any, you paid to Paper-Checker.com for the services in the thirty (30) day period immediately preceding the event first giving rise to liability. You assume all liability and responsibility for interpreting the report or sharing the report with any third party. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; in those jurisdictions, Paper-Checker.com’s liability under this user agreement shall be limited to the greatest extent permitted by law.

Indemnification. You agree to indemnify, defend, and hold harmless Paper-Checker.com, its affiliates, agents, officers, directors, employees, suppliers, and licensors from any claims, losses, damages, deficiencies, liabilities, costs and expenses (including attorneys’ fees and costs) arising from Your (a) use of the Site or the Services, (b) violation of any third party’s rights, or (c) breach of this User Agreement. For clarity, this indemnification applies both to direct claims between you and Paper-Checker.com and any third-party claims. You agree to cooperate as reasonably required in the defense of any claim. Paper-Checker.com reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification under this section and, in any event, you agree not to settle any such matter without the prior written consent of Paper-Checker.com. Your obligation to defend and indemnify Paper-Checker.com survives termination of this User Agreement and your use of the Site.

External hyperlinks from the site. The Site contains hyperlinks to third-party Web sites. External hyperlinks to or from the Site do not constitute Paper-Checker.com’s endorsement of, affiliation with, or recommendation of any third party or its Website, products, resources or other information. Paper-Checker.com is not responsible for any software, data or other information available from any third-party Web site. You are solely responsible for complying with all terms and conditions of use for the third-party sites. You acknowledge that Paper-Checker.com shall have no liability for any damage or loss arising from your access to, use of, or reliance on any third-party Web site, software, data, or other information.

General. Paper-Checker.com’s performance of this User Agreement is subject to existing laws and legal processes, and nothing contained in this User Agreement is in derogation of Paper-Checker.com’s right to comply with law enforcement requests or requirements relating to your use of the Site or the Services or information provided to or gathered by Paper-Checker.com with respect to such use. Suppose any part of This User Agreement is determined invalid or meaningless pursuant to applicable law, including, but not limited to. In that case, the warranty disclaimers and liability limitations set forth above, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision; the remainder of the User Agreement shall continue in effect. A printed version of this User Agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the User Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. This User Agreement constitutes the entire agreement between You and Paper-Checker.com with regard to its subject matter and supersedes any and all prior negotiations, representations and agreements, whether written or oral, between the parties.

Refund Policy

All fees you pay for the Services and the Site are non-refundable (pertaining to plagiarism checks, AI checks and Readability services). “Other services” – editing and proofreading options have a 14-day refund period).

Refunds and Revisions Pertaining to “Other Services”
1. Customers who use our editing/proofreading services can apply for a refund within 14 days after the order deadline expires. Our refund Department will investigate the matter. Clients will receive a response within 3-4 business days.

2. Editing and proofreading services imply grammar and formatting corrections only. The company is not responsible for plagiarism found in the customer’s text.

3. Services related to plagiarism checks through our Paper-Checker.com search engines, AI checks and Readability services are non-refundable.

Refund Application

To apply for a refund, a customer should email his/her request, indicating the reason for the refund, to [email protected]. Our Refund Team will inform you about the application result within 3-4 business days.

End User License Agreement

1. Our Company’s Responsibilities

a. Customers of Paper-Checker.com are granted any rights they may need to access and use the services provided by our company according to the terms and conditions of this User Agreement. This right of use is revocable, limited, non-exclusive, non-transferable, and non-assignable, and it is available to customers worldwide. The customer agrees that our company will retain all interest in, right and title to our services. This includes – without any limitation – interest in, right and title to any logos, user interfaces, trademarks, and graphics where these are reproduced during the use of our services. Customers are not granted any rights to the services provided by Paper-Checker.com or in any parts of these through this user Agreement nor does it grant them any rights or licenses to our company’s intellectual property. The customer recognizes that Paper-Checker.com and the component parts of its services are fully protected by the applicable copyright law and other relevant laws.

b. Paper-Checker.com will grant you any information you require to securely access the current version of our company’s services.

c. Our company will apply its Privacy Policy to keep customer content and information confidential.

d. Paper-Checker.com will store all customer content in a private and separate manner so that any documents you submit can be accessed only by your own user group/community and checked for plagiarism.

e. Paper-Checker.com will provide you with access and appropriate control to enable you to retain ownership rights to your content. This will include the right to access and download any submitted materials as required and to remove your content if, for whatever reason, the services we provide to you and/or our agreement with you is canceled or terminated.

f. Our company agrees to provide any technical or administrative support you, your users, or your agent(s) may need by phone, live chat, or via email to the address provided on our website.

g. Our company reserves the right to suspend or terminate the access a customer has been granted to our services where:

• they breach any of the terms of this Agreement and/or our Privacy Policy;
• they allow unauthorized persons to access our services;
• they use our services in a way that is not consistent with the type of subscription they have taken out.

h. Our company reserves all rights to change, remove and/or add – periodically – various aspects of our services’ functionality, features and prices.

2. The Customer’s Responsibilities

a. It is the customer’s responsibility to provide Paper-Checker.com with accurate and correct information.

b. The college’s IT department should be allowed to incorporate the systems and services provided by Paper-Checker.com into the systems used by their college campuses, but only by using an approved code provided by Paper-Checker.com.

c. Our company offers a learning and teaching service designed to identify and provide a method for examining pieces of writing for possible plagiarism. The tool provided by Paper-Checker.com should not be used solely as the only authoritative method by an individual who intends to prosecute a case or cases of suspected plagiarism, i.e. if they intend to pursue a judicial sanction or proceeding.

d. The customer grants Paper-Checker.com the license and right (without royalty fee) to use and/or incorporate any testimonial, enhancement, suggestion, or other piece of feedback they provide regarding our company’s services.

e.The customer agrees not to access or use the services provided by Paper-Checker.com to create a product or service that competes with ours.

3. Subscription Levels and Fees

a. Customers may be given access to the services offered by Paper-Checker.com for a limited and single time period at no cost so that they can evaluate the service. We can only offer one period free of charge for any single entity. The customer can cancel their subscription at a time of their choosing within the first 14 (fourteen) days of their subscription if no submissions were used. If the customer has already used a part of the paid submissions, only a partial reimbursement may be considered upon investigation by the Financial Department. A customer may send a request to the support team via email or the Live Chat option.

b. An up-to-date list of our fees is always available on the Paper-Checker.com website, and it is subject to alteration at the discretion of our company’s administrators. The prices listed on our site do not include applicable taxes and duties, the payment of which is the responsibility of the customer. Our terms of payment are applicable upon receipt of payments via the 2CheckOut payment system.

c. Subscription fees may be paid online using 2CheckOut. Reliable payment processing companies securely handle both payment methods.

4. SLA – Service Level Agreement

Level of Technical Support

The time it takes to resolve a problem will usually depend on how complex the issue that has been reported is. In the event of a problem, customers should contact our support personnel by phone, live chat, or email at the address provided on our website.

5. Publicity and Confidentiality

Paper-Checker.com may occasionally use any confidential or personal information provided by the customer but only in respect of the customer’s use of the service we provide and as allowed under the terms of this user Agreement. Each party to the Agreement is expected to take every measure that can be deemed reasonable to prevent the unauthorized use, dissemination, or disclosure of such confidential or personal information. These measures will include, at the very least, those the company and the customer would take in normal circumstances to protect our own information where this is confidential, personal or similar. The customer agrees that the name of their entity and any associated logo may be used on our company’s website and in any promotional or advertising materials produced by the company. Paper-Checker.com may publicize that you are a customer of the company’s services.*

* – applicable to corporate clients only. Names of individual users will not be displayed on the website.

6. Force Majeure

a. Paper-Checker.com will not be held liable for any failures or delays in carrying out various obligations related to this user Agreement where these result from any activity or fault outside the company’s reasonable power or control. Such failures and/or delays may include riots, embargoes, terrorist activities, war, blockages, workforce disputes or other similar industrial disruptions, acts of God, systemic failures related to telecommunications, electrical and other utility faults, storms, earthquakes or other natural catastrophes, and orders or acts of a governmental nature.

b. No Beneficiaries of the Third Party Variety. No third (or external) party beneficiary rights are created or granted under the terms of this User Agreement, i.e., in cases where an entity or individual is not a legitimate party to this User Agreement.

c. Legal Notices. In the event any legal notices are needed or allowed to be issued by any of the parties to this User Agreement, these should be submitted in written form to the applicable addresses (or according to the procedure described in the relevant section of this Agreement since these details may change partially or fully from time to time). Additionally, our company may issue notices concerning operational or technical aspects of the service. Notices of this type will be posted on Paper-Checker.com’s website, or they will be sent by email, and they will be considered as being received at the time of posting or at the time of sending. Use of language. Our company stipulates that English is the language to be used in all notices or communications issued or made in relation to this Agreement.

d. Changes or Alterations to this User Agreement. Paper-Checker.com reserves the right to alter this user Agreement, its related Privacy Policy and our Policy on Acceptable Use at the sole discretion of our company. We will notify customers by posting changes on our website, where we also post any revised version(s). The customer’s continued use of the service provided by Paper-Checker.com past the date such notices become effective signals that they agree to any changes and accept them as binding.

e. Severance of Parts of this Agreement. If any part of this User Agreement is found unenforceable or invalid, the other parts will remain in force and effect. Any parts deemed unenforceable or invalid will be considered to hold to the intent and purpose of the original part. If this interpretation proves impossible, we will sever the errant parts from this user Agreement while the remaining parts remain in force and full effect.

7. Proprietary Entitlement/Right

a. The customer, their users, or their agent(s) will reserve and own all rights, interests, and titles to their content. Except for the exclusions described in this part of the agreement (Proprietary Entitlement/Rights), our company has no right to content belonging to you, your users, or your agent(s).

This includes any related rights to copyright and/or intellectual property. The customer consents to our company using and disclosing their content only to enable us to provide our services to them, their users, or their agent(s) or for the purpose of complying with any court order or order from a government body or administrative agency.

b. The customer warrants and represents to our company that:

• they, their users or their agent(s) own all interest in, rights and title to the customer’s content or that they are appropriately licensed to access and use the said content as considered by this User Agreement;
• they have all the necessary rights over their content to give our company the rights we require under the terms of this User Agreement;
• none of the customer’s content, nor their users’ or their agents’ use of this content, will breach our company’s policy on acceptable use. To avoid any doubt, all parties to this user Agreement acknowledge and agree that the above conditions do not apply to any content that infringes or plagiarizes the copyright of any other (third) party, the detection of which is the reason for which the service provided by Paper-Checker.com was designed.

c. Our company reserves and owns all interest in, right and title to the services provided by Paper-Checker.com. Our company grants customers worldwide a revocable, limited, non-transferable, non-assignable, and non-exclusive right to the following for the duration or term of the Agreement:
to access and use the service provided by Paper-Checker.com only according to the terms of this User Agreement;
to use and copy the documentation provided by Paper-Checker.com only to the extent the customer is permitted to use our service, which extends to any associated rights to our intellectual property.

d. The customer, their users or their agent(s) should not use the service provided by Paper-Checker.com for any purposes or in any ways except those expressly set out in this User Agreement. Likewise, the customer, their users or their agent(s) should not try to:

• alter, modify, repair, tamper with, or create copies or derivatives of any programs or software provided as part of the services made available by Paper-Checker.com;
• decompile, dismantle, reverse engineer any parts of the service or attempt applying any procedures or processes designed to uncover the source code pertaining to any program or software provided as part of the Service;
• attempt to access or use the service provided by Paper-Checker.com in any way designed to avoid running up fees or exceeding quotas or limits on usage.

e. Any licenses or rights given to the customer under the terms of this User Agreement are provided on a conditional basis and depend on the customer continuing to comply with the terms of this User Agreement. Failure to comply with all or any of the conditions of the said Agreement will result in automatic and immediate termination of the service. Where the Agreement is terminated due to non-compliance, fees will not be refunded. For the duration of the agreed Term and after it expires, the customer will not authorize, assert, encourage or urge any other parties to assert against Paper-Checker.com, our customers, partners, licensors, vendors or affiliates any infringement claim concerning intellectual property and/or patent pertaining to the service we provide.

8. Term of Agreement and Agreement Termination

a. Term of Agreement

The usual Term of Agreement between the customer and Paper-Checker.com commences on the date of payment, i.e., the Effective Date. Yearly subscriptions are automatically renewed before they expire unless the Agreement is terminated under the conditions listed below:

b. Termination for Reasons of Convenience

Customers have the option to terminate their Paper-Checker.com subscription. There are two ways to do this, which are:

• by email notification to the address provided on our website (or using the Live Chat option);
• by not making the annual fee payment when it falls due before the renewal date.

The customer’s access to Paper-Checker.com’s services will automatically be terminated at some time during the three to four days following non-payment. Anyone who wants to restore access to our service may be required to pay a fee for reactivation.

Governing Law and Dispute Resolution

These terms and any claim, controversy, or dispute relating to or arising hereunder shall be governed by, construed and interpreted in accordance with the law of Spain.